Refund policy

At ANQUÓRA, your satisfaction is our priority. If you received a damaged, defective, or incorrect item, please contact us within 15 days of delivery at contactus@anquora.store with your order number and photos of the issue. We'll arrange a replacement or full refund at no cost to you.

Due to the nature of our fulfillment process, we do not accept returns for buyer's remorse or incorrect size selection — please review product descriptions carefully before purchasing.

Refunds are processed within 5–10 business days after your claim is approved. Shipping costs are non-refundable unless the error was ours.